FICO Community User Guidelines

 

1.  Be Respectful

• • Treat all members with respect, kindness, and empathy. 

• • Harassment, hate speech, or personal attacks will NOT be tolerated. 

• • Avoid any language or behavior that might be offensive or discriminatory to others based on race, gender, nationality, religion, or any other personal characteristic. 

2. Have productive & constructive conversations 

• • Communicate constructively with your feedback, ideas, and discussions.  

• • Stay on topic in discussion threads. Start new threads for different topics. 

• • Celebrate each other’s successes. 

3. Honor a safe and inclusive environment 

• • Respect privacy and never share anyone’s personal or confidential information. 
  • Never post credentials, API keys, tokens, or customer data, including in code samples.
  • Everything you post in the community is publicly visible. Only share content that anyone, including people who are not FICO customers, may view.

• • Never share inappropriate, explicit, or NSFW content. 

• • Share safe content that is appropriate for all members to view and engage with.

4. Create meaningful, positive engagement

• • Add meaningful value with your comments, questions, and feedback. 

• • To encourage a positive space, like or react to posts that you find helpful.

• • Even if you disagree, respect others’ opinions. 

• • Disagree constructively and do not escalate conflicts.

5. No self-promotion or unsolicited advertising

• • Our community is for connection, not for self-promotion. 

• • Do not promote your products or services, and do not post promotional links. Links to technical resources, such as documentation or code repositories, are welcome.

• • If you want to collaborate, ask permission before reaching out with personal business requests.

6. Respect intellectual property

• • Respect copyrights, trademarks, and other intellectual property rights.

• • Only share content that you have created, own, or have permission to share. 

• • Do not copy content without proper attribution. 

7. Follow posting guidelines

• • Be clear and concise with your posts, titles, and descriptions. 

• • If your question or topic has already been discussed, don’t duplicate it. 

• • Use relevant tags to help others find content. 

8. Report issues

• • If you see content or behavior that violates these guidelines, report it to our moderators.

• • If you have any ideas for improvement, submit an idea or contact the FICO Community team.

9. Consequences for violating guidelines 

• • Violations of these guidelines may lead to removal of content, temporary suspension, or permanent removal from the community. 

• • Repeated violations or severe breaches will be handled with stricter actions to ensure the safety and integrity of the community. 

10. Have fun & enjoy the community! 

• • This community is here for you to connect, learn, and grow. Engage positively, make new connections, and enjoy your time here. 

By participating in FICO Community, you agree to abide by these guidelines and contribute to a respectful and enriching environment for everyone.   

Thank you!