Forum Discussion

FICO's avatar
FICO
Community Manager
3 years ago

Licence connection failed

I recently found I could not run Xpress models in a sudden even though I have a paid license. It seems like a server connection issue as in the attached. I have installed Xpress IVE 8.9 and using Xpress Python Interface.

1 Reply

  • FICO's avatar
    FICO
    Community Manager

    You are using a floating license, which means the computer on which you are running Xpress needs to have a network connection to the license server, which is on a computer called ICLIC16. The error you are seeing means that Xpress could not connect to this server. For example, this could be due to firewall configuration or a network problem. If this license server is managed by someone else in your organization, I suggest contacting them to make sure it is running.

    For more information: https://www.fico.com/fico-xpress-optimization/docs/latest/installguide/dhtml/chapinst2.html?scroll=secfloating