Forum Discussion
Unable to download trai version
Unable to download trai version
Hi,
I am unable to download the trail version. I am getting page not found error for the following link.
http://dmtools.fico.com/[email protected]&elementId=1833453&step=2
Please suggest.
Thanks in advance.
Regards,
Kris1
5 Replies
- Hi Kris1, I suggest that you are first logged into the Rules Community. Next, click on the "Try" tab in the upper right. From there I would choose the version of Blaze I want to download. You can link directly to the download page from this URL: http://decisions.fico.com/downloadTrial.html If you're getting an error message after you've selected a version from that page, please let me know which one and I will see that it gets fixed! Where in the process does this happen? Regards, Jamie
Hello Jamie,
Thanks for your instructions. But I am facing the same issue even then -
1. Clicked on Try tab
2. Selected Fair Isaac® Blaze Advisor® for Java 6.6 (120 MB)
3. There is a popup window
4. The page does not load, there is an error: "Host 'dmtools.fico.com' could not be resolved by DNS."
Could you please help resolve this..
Regards,
Sudeep
Thank you Jamie,
This time I have been forwarded to the following page (https://decisions.fico.com/downloadError.html) where I can see message "There was an error with your download".
Please suggest.
Thanks in advance.
Regards,
Kris1
Hi Kris1,
Our apologies for the inconvenience. As part of the rebranding of Fair Isaac to FICO we modified our domain names to use FICO, but missed a link associated with the trial download. The problem is corrected now and propagating through the Internet. As soon as your DNS server updates you will be able to access the download.
Thank you for your patience,
FICO Decision Management Community Manager
Message Edited by Cmty Mgr on 04-02-2009 12:56 PM- It's working for me now.. Thanks very much for resolving this!
