Anil Shetty

RMA Customization

Discussion created by Anil Shetty on Jul 3, 2009
Latest reply on Jul 7, 2009 by Jostein Ulseth



We need to implement a Rules engine in one of our business architecture. The rules engine should have a customizable interfaces for business users to manage the rules. I have a few questions on the RMA and rule implementation in Blaze. I have listed down a few of them below.


How far we can customize the RMA for user friendly screens? Can we add customized user interfaces instead of using the generated screens? If yes, how can we do that?


How can we make use of the RMA API to achieve this?


Can we support the hierarchal structure of rules in Blaze?