Kathleen Barrett

Customizing the RMA

Discussion created by Kathleen Barrett on Sep 29, 2008
Latest reply on Oct 14, 2008 by Guest

We currently customize the 'out of the box' RMA to add such functionality as:

  - assigning unique rule numbers to each rule

  - capturing rule information in the database

  - copying a rule

  - supporting rule-level locking


Our customizations are embedded in the 'gsp' files, which are then incorporated into the generated application.

This causes us problems when there is a new version of the blaze advisor.  Even patch releases often have significant changes in the gsp files which requires us to redo our customizations. 


Anyone else customizing the RMA?   If so, please share how you are handling this.  thanks.