Norway automates sickness benefit claims with FICO rules management technology

Document created by Makenna.Brei Advocate on Oct 16, 2017
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Norway’s Welfare and Pensions Administration (NAV) needed to automate the administration of sickness benefit claims Solution, so they used FICO® Blaze Advisor® decision rules management system to:

  • Handle 65% of claims automatically
  • Redeploy 350 back office employees to customer facing service roles
  • Improve agility and business user control


Read the entire case study here


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