Find Stuff You Need

Document created by wendyfreitag@fico.com on Aug 2, 2016Last modified by Makenna.Brei on Jun 23, 2017
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Here’s a quick guide for learning how to find stuff you need.

 

You can make use of the following ways to keep track of, and find, everything that’s important to you. And remember, as you develop behavior patterns in the community, Jive will recommend relevant content, people, and places based on your activity.

 

Tip: Browse the people and places that your co-worker or someone with similar interest follows by going to their profile page and clicking More > Connections/Places. This is a great way to find things you might want to follow, too.

 

Search for something specific:

Let Jive finish your thought with its predictive searching feature. When you start typing in the Spotlight Search box in the upper right corner, Jive will search everything in your community and return the most closely related items. You can scroll the Content list to find what you need. Or click something listed below People and Places.

 

Browse for something more general:

There are a few ways you can browse people, places, and content, depending on how your community manager has set things up. To browse your own content and places you follow, click your avatar in the upper right and then Your Content or Your Places. Once you get there, you can use the options in the left sidebar to narrow the results by how they relate to you. For example, did you author the content? Did you participate in the discussion? Or, do you want to look at all content in the community?

 

To browse people, click either Browse or People button in your main navigation ribbon. From there you can sort people by your Followers, Org Chart, and so on, using the links in the left sidebar.

 

Filter what you’re browsing:

Once you’re browsing, you have even more sorting, filtering and keyword search options, including things like sort by date, filter by tags, or search specific text, which all help you find what you need as quickly as possible.

 

Bookmark items:

From any piece of content, you can create a bookmark by clicking Actions > Bookmark from the upper right-hand menu. Later, to see the content you’ve bookmarked, just click the Spotlight Search box at the top right. From there, click Bookmarks. If you don’t see your bookmarked item listed there, click Show all my bookmarks.

 

See your History and Suggestions:

You can look at your Jive browsing history by clicking the Spotlight Search box at the top right and then selecting History. If you don’t see what you need from the list, click Show all my recently viewed content. Or, click Suggestions to see your frequently viewed items.

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