Find Stuff You Need: Search and Browse

Document created by wendyfreitag@fico.com on Aug 2, 2016Last modified by Makenna.Brei on Sep 1, 2017
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Here’s a quick guide for learning how to find stuff you need.

 

You can make use of the following ways to keep track of, and find, everything that’s important to you. And remember, as you develop behavior patterns in the community, Jive will recommend relevant content, people, and places based on your activity.

Just getting started? Check out the profile page of your co-worker or someone with similar interest. Click: More > Connections/Places/People to find things you might also find interesing.

Jump to:

Use the predictive search feature in the upper right corner:

  1. Type what you're looking for
  2. WAIT 2-3 seconds
  3. browse the results

spotlight search icon

When you start typing in the Spotlight Search box in the upper right corner, Jive will search everything in your community and return the most closely related items. You can scroll the Content list to find what you need. Or click something listed below People and Places.

 

If you don't see what you need, click enter to begin an advanced search and browse a larger selection of related content.

 

Browse and filter using the Content, People, Places menu:

From the top navigation, click a subject to browse: Content, People, or Places. Once you get there, use the left navigation to refine the results by how they relate to you. For example, if you're looking for Content: Did you write the content? Did you participate in the discussion? or Do you want to look at all content out there? Click Authored, Participated, or All to see refined results. With Content, People, and Places browsing, you have several sorting, filtering, and keyword search options, including things like sort by date, filter by tags, or search specific text, which all help you find what you need as quickly as possible.

 

Browse for something more general:

To browse your own content and places you follow, click your avatar in the upper right and then Your Content or Your Places. Once you get there, you can use the options in the left sidebar to narrow the results by how they relate to you. For example, did you author the content? Did you participate in the discussion? Or, do you want to look at all content in the community?

 

Filter what you’re browsing:

Once you’re browsing, you have the option to sort further. Use the filters and keyword search options, including things like sort by date, filter by tags, or search specific text, which all help you find what you need as quickly as possible.

View your Frequently and Recently Viewed items:

To see your  browsing history, click in the search field at the top right, and then select either Recently Viewed or Frequently Viewed. If you don't see what you need from the list, scroll down and click Show 5 more.

 

Search for something within a Place:

If you know something is saved in a specific place, you can limit your spotlight search to just that place. First, go to the place. Then, type your keyword into the search box and select Show: Only for [this Place].

 

Search for someone's content:

If you know someone authored a document or participated in a discussion but you can't remember any keywords from the discussion, go to the person's profile and open More > Content. From there, browse through their recent content creations, discussion comments, and so on, to find what you're looking for.

 

Bookmark items:

From any piece of content, you can create a bookmark by clicking Actions > Bookmark from the upper right-hand menu. To see the content you’ve bookmarked, click the Spotlight Search box at the top right. From there, click Bookmarks. If you don’t see your bookmarked item listed there, click Show all my bookmarks.

 

See your History and Suggestions:

You can look at your community browsing history by clicking the Spotlight Search box at the top right and then selecting History. If you don’t see what you need from the list, click Show all my recently viewed content. Or, click Suggestions to see your frequently viewed items.

Tag content to make it easier to find later:

You can assign keyword tags to existing or new content to describe it for people who might search for it later. You can even assign tags to a status update.

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