The nation's largest low-cost airline adopts an advanced decision management solution, with analytics and dashboards that put resources to use efficiently.
Operating an airline efficiently and profitably is a huge challenge. Business results depend on a mind-bending array of factors, including scheduling aircraft and crews, procuring fuel and making real-time adjustments due to weather and other factors.
Over the last two decades, Southwest Airlines has used optimization modeling and analytics software from FICO to assist with important and sometimes critical decision making. "Optimization helps us trim between 3 and 5 percent from big-ticket items and more than 5 percent in several areas," according to Rusty Burlingame, Senior Operations Research Developer at Southwest.
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