Toyota Financial Services
Reduce auto loan delinquencies and repossessions by providing payment options that are profitable to the business and address customer preferences.
A Collections Treatment Optimization solution powered by FICO® Xpress Optimization Suite and FICO® Model Builder. Results: During its first year, the CTO program helped more than 1,600 customers avoid repossession and stay in their cars, and prevented 10,000 customers from reaching a stage of delinquency that would affect their credit. The program also helped grow the lending portfolio by 9% without adding collections headcount.